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BillPay Privacy Policy Information

You are entitled to your personal privacy. With that in mind, we have adopted a statement and policy that explains and confirms our commitment to provide you with an online experience that maintains your personal privacy while you are utilizing our Billpay.greyhound.com website.

Information Collected on BillPay

IP Addresses

An Internet protocol ("IP") address is a numeric code, for example, "" This code is used to communicate between your Internet service provider and the World Wide Web. The IP address does not identify you individually. Your inbound IP address is logged to administer our Web site and to compile aggregate information on site traffic for internal use.

Online Request for Information

We value your opinions and comments. You may have the opportunity to give us your feedback through our online form. In requesting information, we may ask for your name, address, or e-mail address so that we can appropriately identify you. Online request for information collected will be aggregated and used to make improvements. Participation is completely voluntary and you therefore have a choice whether or not to disclose this information.

Use of "Cookies"

Cookies are small text files written to your computer when you visit web sites. You have the option of setting your browser to refuse cookies on this or any other site. However, if you refuse cookies, you will not be able to use all of the key functions on this web site. This web site does not use cookies as spy-ware, key-loggers, or to in any other way track or capture user information.

Safeguards to Protect the Loss, Misuse, or Alteration of Your Information

This Web site takes every precaution to protect our users' personal information. When users submit sensitive information via the site, your information is protected both online and offline. All information you provide to BillPay online is stored on a secure database. We also do everything in our power to protect user information offline. Access to all of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, employees are kept up-to-date on our security and privacy practices.


Use of this Web site is consent to the information described above.

Contact Information

Questions about this privacy policy should be directed to: DPO@greyhound.com